Client and Family Advisors (CFA)

We are now recruiting! 

  • Are you looking for a meaningful volunteer opportunity? 
  • Have you had experience with palliative care services within the last three years?   
  • Are you willing to share your experiences with us to make a positive impact in health-care delivery for other clients at Eastern Health? 

If you’ve answered yes to ALL of these questions, you can become a client and family advisor (CFA) for palliative care and end-of-life care.  

The role of a patient and family advisor is to: 

  • volunteer his or her time (about one to four hours per month); 
  • support and encourage others to become involved and/or share information from other Eastern Health patients and families that will support improvements in care; 
  • participate in a variety of ways to improve care, such as new policy development, facility planning and client surveys; 
  • bring the patient and family perspective to the discussion table to facilitate organizational decision-making; 
  • improve communication between patient, families and staff; and to 
  • attend meetings, planned events, learning opportunities, or focus groups. 

How to apply 

Visit the Eastern Health volunteer website, or:

Contact the Volunteer Resources Office:

Contact Client and Family-Centred Care:

To learn more about other volunteering opportunities at Eastern Health, visit the volunteer website.

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Last updated: 2023-03-14